JumpServer Privileged Access Management (PAM) Complying with 4A Secification
Compared with the Open Source Edition, JumpServer Enterprise Edition provides X-Pack enhancement packages for enterprise-level usage scenarios and high-level enterprise support services, effectively helping organizations quickly build and operate their own security auditing systems of operation and maintenance .
Items |
Service Content |
|---|---|
Customer Support |
7x24 ticket and telephone support, tickets responding in 1 hour. After receiving the fault report, the engineer assists the customer in software faults troubleshooting in time through telephone support, remote access, etc. |
Installation and Training |
Original services can provide professional support (such as on-site installation, on-site emergency assistance, software troubleshooting, training, etc.) and related consulting services based on IT planning of organizations. |
Emergency |
|
Expert Advisory |
|
Software Upgrade |
Patches and enhanced function packages provided to seamlessly upgrade software versions, etc. |
Online Self-service |
The customer support portal keeps customers posted with the latest software features, maintenance experience, use skills, and any other related knowledge. |
Version |
Maximum asset |
Deployment Methods |
Units |
How to Order |
|---|---|---|---|---|
Basic |
50 Units |
Stand-alone / Cold standby |
By instance |
Annually
|
Standard |
500 Units |
Stand-alone / Cold standby |
Annually |
|
Professional |
5000 Units |
Stand-alone / Cold standby |
||
Ultimate |
Ultimate |
Stand-alone / Hot standby / High availability |
Note: X-Pack enhancement packages and enterprise-level support services included in all four versions
To learn more, you can contact us in the following two ways